#DEFINE CHECKOUT FULL#
Having access to the customer's full purchase or service history, the avatars are able to help provide better customer support. They can also provide a higher level of safety by eliminating the need for the customer to touch the kiosk. Studies have shown that COVID-19 can live for several days on hard surfaces.Īvatars from Agora Brands Group placed in self-service kiosks can establish a close connection with clients by providing a 24/7 accessible, fully trained customer service representative. Agora BrandsĬOVID-19 has focused attention on the fact that use of traditional touch-operated devices come with potential health risks. All images are courtesy of the manufacturers. Some have introduced touchless transaction technologies, while others are offering devices with sensors that can take temperatures and flag visitors that need additional screening.Ĭompanies are listed in alphabetical order. Self-service equipment manufacturers have introduced machines that dispense packaged safety equipment and liquid sanitizers. There is no question self-service equipment will play a big role in what many now refer to as the "new normal." Many also require visitors to have their temperatures taken before entering the premises. The COVID-19 outbreak has unleashed a demand for safety products to allow people to protect themselves from the highly contagious disease, and self-service has a big role to play in making these products available.Īs businesses slowly reopen, they are requiring employees and customers to wear safety masks and wash their hands repeatedly, in addition to following social distancing rules. To use mobile checkout and the donation boost, you’ll need to connect to Shelterpay.We might be living in the biggest economic downswing since the Great Depression, but you wouldn't know it from all of the activity taking place at self-service equipment manufacturers. It’s a great way to support your adopters without any heavy lifting or selling on your part. Did you know that adopters who elect insurance for their new pet at time of adoption are 40% less likely to return them? With access to affordable pet care a growing problem, our Best for Pets feature empowers adopters to make their own decision about what’s best for their new family member. No more printing and scanning needed! Best For Petsīest for Pets is our checkout feature that provides customized offers to adopters. The adopter’s digital signature will be automatically added to the adoption contract, and the signed contract will be automatically added to both the person and the animal record. The adopter will see a screen with different amounts listed with information about what a donation of each size could cover for the organization then, on the last screen of the checkout, they will also have the option to make a donation to cover your processing fees.ħ7% of adopters convert to donors at an average of $20/donation! It’s no wonder that 82% of organizations cover 100% of their Shelterluv and credit card processing fees with this feature! Digital Signature We know that it’s sometimes awkward or not top of mind for staff to ask for donations, so we’ll ask for you! The donation boost feature prompts adopters to donate on your behalf. Learn more here: Can I process adoptions or fosters virtually in Shelterluv? As you can imagine, the mobile checkout has also proven to be a valuable tool for social distancing. Meanwhile, the staff member can be using their time to prepare the animal for adoption. This can all be accomplished on the adopter’s phone with just a few clicks. You can see the mobile checkout and donation boost in action by texting "CAT" or "DOG" to 1-65.Īfter the transaction is completed, the checkout process is finalized by your organization’s staff who will have the option to print or email associated important documents. Donation boost (more information below).Digital signature screen that captures the signature for important documents (more information below).Summary of the purchase and picture of the animal (if applicable).These are the screens and steps that the adopter will see on their device: The donation boost feature in mobile checkout has raised over $11+ million for our customers so far! You also have the ability to email the mobile checkout link if the adopter is not present or does not have a smartphone. If the customer or adopter does not have a mobile device, you can still use the mobile checkout flow on your organization’s computer or tablet. Mobile checkout can be used for any credit card transaction and is especially useful for adoptions. Mobile checkout is a process in which you can send a link to a customer’s phone for them to complete a transaction on their own device.
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